Phonetastic
A {CTI} product from {Callware}. Phonetastic
employs if-then rules and customer records to tell those
receiving calls who is calling (based on {ANI} and {DNIS}) and
to determine how the call should be routed, e.g. to a certain
sales representative or to the general sales department;
receive high-priority treatment; receive a fax-back, etc.
(1996-12-08)